Visitor Terms & Conditions

1. Introduction and Acceptance

These Visitor Terms and Conditions ("Terms") govern your use of dealership pages hosted on the MySuperDealer platform. By accessing or using any dealership page, you acknowledge that you have read, understood, and agree to be bound by these Terms.

Important: These Terms constitute a legally binding agreement between you and MySuperDealer. If you do not agree to these Terms, please do not use our services.

2. Platform and Dealership Roles

It is important to understand the distinction between MySuperDealer (the platform) and individual dealerships:

2.1 Dealership Responsibilities

• The dealership is the seller of all vehicles listed on their page
• The dealership is responsible for the accuracy of all vehicle information, pricing, and availability
• The dealership handles all customer inquiries, negotiations, and sales transactions
• The dealership is responsible for compliance with all applicable consumer protection laws
• The dealership has access to visitor data collected on their page for business purposes
• The dealership is responsible for data protection compliance when using exported visitor data

2.2 Platform Responsibilities

• MySuperDealer provides hosting and technical services
• MySuperDealer acts as the data controller for all personal data collected on the platform
• MySuperDealer handles data protection compliance and data subject requests
• MySuperDealer provides analytics and might offer data export tools to dealerships
• We do not verify, endorse, or guarantee the accuracy of vehicle listings
• We do not participate in sales transactions or negotiations

2.3 Transaction Responsibility

• All transactions, agreements, and disputes are solely between you and the dealership
• MySuperDealer is not a party to any sales agreement
• We do not mediate disputes between customers and dealerships

2.4 Data Protection Scope

• Platform data: MySuperDealer is responsible for data collected through this platform (email subscriptions, inquiries)
• Direct communication: Data shared in direct phone calls, emails, or in-person visits with the dealership is outside MySuperDealer's control
• Dealership responsibility: The dealership is responsible for data protection compliance for all direct communication
• Data subject requests: For platform data, contact MySuperDealer; for direct communication data, contact the dealership

3. Communications and Contact Features

This section covers all communication features available on dealership pages:

3.1 Email Subscriptions

By subscribing to dealership updates, you agree to the following terms:

• Email subscriptions are completely optional
• You can subscribe to receive updates about new vehicles
• Subscriptions are specific to each individual dealership
• You may subscribe to multiple dealerships independently
• You may unsubscribe at any time using the unsubscribe link in any email
• Unsubscribing is immediate and free of charge
• You can also contact us directly to unsubscribe: privacy@mysuperdealer.com
• Unsubscribing from one dealership does not affect subscriptions to other dealerships

3.2 Contact Form

When using the contact form to message the dealership directly:

• You must provide accurate and truthful information
• Name and email address are required fields
• Phone number is optional but may help the dealership respond more effectively
• Your message will be forwarded directly to the dealership
• MySuperDealer processes and forwards your message but does not store your personal data
• Your contact information (name, email, phone) is automatically deleted after successful forwarding
• The dealership is responsible for responding to your inquiry and handling your data after receipt

3.3 Communication Content

• Email updates are sent on behalf of the dealership by MySuperDealer
• Content of vehicle information is provided by the dealership, not by MySuperDealer
• Contact form messages are forwarded as-is to the dealership
• MySuperDealer does not modify or filter contact form content

4. Acceptable Use and Prohibited Activities

You agree to use our services lawfully and responsibly. The following activities are strictly prohibited:

4.1 Prohibited Activities

• Spam or harassment: Sending unsolicited messages or harassing dealerships through contact forms or other means
• False information: Providing false or misleading information in contact forms or other communications
• Data scraping: Extracting content or data without explicit permission
• Security violations: Attempting to hack, disrupt, or compromise our systems
• Fraudulent activity: Engaging in deceptive practices or providing false contact information
• Intellectual property violations: Infringing on copyrights, trademarks, or other rights
• Illegal activities: Using our services for any unlawful purpose

4.2 Consequences of Violations

• We may suspend or terminate your access to our services
• We may report violations to relevant authorities
• We reserve the right to take legal action for serious violations

4.3 Reporting Violations

• Report violations to: support@mysuperdealer.com
• Include details of the violation and any relevant evidence
• We will investigate reports promptly and take appropriate action

5. Disclaimers and Limitation of Liability

Please read this section carefully as it limits our liability and your rights:

5.1 Platform Disclaimers

• MySuperDealer provides hosting and technical services only
• We do not verify, endorse, or guarantee the accuracy of vehicle listings
• We do not participate in or facilitate sales transactions
• We provide our services "as is" without warranties of any kind

5.2 Dealership Responsibility

• Each dealership is solely responsible for its vehicle listings and sales
• Dealerships are responsible for compliance with all applicable laws
• Any disputes regarding vehicles must be resolved directly with the dealership

5.3 Limitation of Liability

• To the maximum extent permitted by law, MySuperDealer's liability is limited
• We are not liable for any indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount you paid to use our services (if any)
• Some jurisdictions do not allow liability limitations, so these may not apply to you

5.4 Force Majeure

• We are not liable for delays or failures due to circumstances beyond our control
• This includes natural disasters, government actions, or technical failures

6. Intellectual Property Rights

All content on our platform is protected by intellectual property laws:

6.1 Platform Content

• MySuperDealer owns all rights to the platform design, code, and functionality
• You may not copy, modify, or distribute our platform without permission
• Our trademarks and logos are protected and may not be used without consent

6.2 Dealership Content

• Dealerships retain ownership of their vehicle listings and content
• You may not copy or use dealership content without permission
• Respect all copyright and trademark rights

7. Governing Law and Dispute Resolution

These Terms are governed by the laws of Germany. Any disputes will be resolved as follows:

• We encourage resolving disputes through direct communication first
• Disputes may be subject to the jurisdiction of German courts
• We may offer alternative dispute resolution methods

8. Changes to These Terms

We may update these Terms from time to time:

• We will notify you of significant changes via website notice
• Continued use of our services after changes constitutes acceptance
• We recommend reviewing these Terms periodically

9. Contact Information

For different types of inquiries, please contact the appropriate party: